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Mile Markers

News from the Mile Two Crew




Beyond Dashboards: Supporting Cognitive Work Through Deeper Problem Understanding

Lisa Douglas

December 21, 2020

An effective decision support tool requires deep domain knowledge, understanding of the problem space, and consideration of multiple perspectives while capturing the data relationships that really matter.


Spatial Conversations in Times of Social Distancing

Jorge Sánchez

April 23, 2020

Teleconferencing has become an equalizer in terms of connecting regardless of location, however, it is not a substitute for the organic nature of group conversations that occur in person.


Cognitive Systems Engineering: Improving Human-Machine Teams

Marisa Bigelow

April 01, 2020

Mile Two’s software engineering process is built on the principles of cognitive systems engineering, resulting in a comprehensive focus on the intersection of people, technology, and work.


An Alternative Framework for Creating Joint Cognitive Systems

John Flach

February 19, 2020

When working with our clients, we take a holistic view of experience and the cognitive work to create human-machine systems that work together to achieve the goals of an organization and its users.


Engaging the Community: How Our Core Values Have Shaped Our Internship Program

Michael BowmanJamie Howard

October 22, 2019

Mile Two strives to build an organization with shared values, and we bring the same to our internship program with the goal of having a positive, long-lasting impact on our community and our people.


UX Design and Beyond: Shifting the Focus From User-Centered to Use-Centered Design

Michael HerouxJohn Flach

September 26, 2019

Mile Two is committed to going beyond a user-centered perspective to consider the wider scope reflected in a use-centered framework.