Mile 2

Mile Markers Blog

Mile 2 LLC Awarded $22M From US Air Force
News, Press Release
Mile 2 LLC Awarded $22M From US Air Force

FOR IMMEDIATE RELEASE 13 October 2023 DAYTON, Ohio – Mile 2 LLC announces that the company was awarded a $22M contract to support digital transformation efforts of the US military. The award, which is a General Services Administration (GSA) task order, means that Mile 2 will deliver efficient, secure, and scalable digital solutions and agile software for the US Department of Defense’s (DoD) most pressing needs. The ultimate goal is to improve the effectiveness and efficiency of defense operations through cutting-edge digital technologies. “This is a massive team win for Mile 2 and another step in Mile 2’s maturation as...

Mark Fogel October 12, 2023

Mile 2 LLC Awarded $770,000 From US Air Force
News, Press Release
Mile 2 LLC Awarded $770,000 From US Air Force

FOR IMMEDIATE RELEASE 10 October 2023 Mile 2 has been awarded more than $770,000 from the US Air Force to support various enterprise-wide activities, as well as the Air Force’s Digital Transformation Office. This award resulted from the new ‘Tradewinds AI’ effort, which is the Department of Defense’s novel framework for sourcing, funding, and developing solutions to challenges that exist in the realms of artificial intelligence/machine learning, digital, and data analytics. Tasked with automating complex digital assessment processes for the entire Department of the Air Force, Mile 2 is going to develop and implement a new solution known as the...

Mark Fogel October 10, 2023

Using Artificial Intelligence to Unlock Your Data’s Insights
Work
Using Artificial Intelligence to Unlock Your Data’s Insights

Table of Contents So. Much. Data. What is Natural Language Processing? 4 Benefits of Natural Language Processing 3 Drawbacks of Natural Language Processing Natural Language Processing in Practice Artificial Intelligence at Mile Two Subscribe to Our Blog! So. Much. Data. As an organization, you have no doubt amassed a large collection of documents. Legacy reports, analyses, proposals, invoices, and presentations, to name a few. If you’re like most organizations, these documents have been written by numerous authors over the life of your company, each contributing a unique voice and writing style. Many artifacts are digital, but some may remain in...

Patrick Hester, PhD March 22, 2023

Evaluating Technology for Human Performance
Work
Evaluating Technology for Human Performance

Contributors: Glenn Hodges, PhD & Kaleb Embaugh Table of Contents A New Capability for Evaluation Evaluating People, Technology, & Work JADE Software Capabilities Learn More About JADE Subscribe to Our Blog! A New Capability for Evaluation Accelerated development of technology that supports work in high-stakes domains promises to enable better, faster, and cheaper performance. However, such promises are often based on the incorrect assumption that implementing more technology will ultimately lead to enhanced work outcomes. Instead, new technology often changes the nature of the work itself, along with the procedures, strategies, and challenges experienced by users (e.g., the Envisioned World Problem, Woods...

Jordan Haggit, PhD February 23, 2023

Complex System Failure
Technology, Work
Complex System Failure

Contributors: Marisa Bigelow, Kati Walker PhD, Ashley Wade, Glenn Hodges PhD, Mark Fogel, and Kent Rowand Table of Contents Resilience: Responding to the Unexpected and Unknown Defining Resilience Recognizing Resilience Resilience in Practice Notice to Air Missions (NOTAM) System Shutdowns Southwest Airlines Holiday Collapse: Leading Indicators in Motion Knight Capital Runaway Trading: Interwoven Leading Indicators Building Resilience in a Changing World Resilience at Mile Two Subscribe to Our Blog! Resilience: Responding to the Unexpected and Unknown Aviation-related incidents have dominated the news in recent months: Southwest Airlines’ widespread delays and cancellations over the holidays, the NOTAM (Notice to Air Missions)...

Mia Kollia January 31, 2023

Layers of the Cyber-Security Onion
Technology
Layers of the Cyber-Security Onion

Table of Contents Not If, but When The Matching Game Partners and Tools Resiliency and Hand-offs Small Steps and Insurance Subscribe to Our Blog! Not If, but When It’s no longer if you will become a victim of computer crime, but when. Knowing we live in this type of hostile environment is critical to understanding where to start when building a security posture. The heart of a modern company is its data. Protecting this data is no longer the responsibility of just the Information Security team – all users need to participate for protection to be successful. By using multiple layers of security...

Randy Hinders October 25, 2022

All Roads Lead to Dayton
Culture
All Roads Lead to Dayton

You Aren’t Alone On This Journey Mile 2 started back in 2015 around the same time as Launch Dayton‘s first Startup Week, and the journey so far has a lot of takeaways for those just starting out. During a panel at last year’s Startup Week, Mile 2 President Jeff Graley told the panel audience that “nobody does this journey alone.” Reminiscing on taking the business from a living room all the way to sponsoring this year’s event, Mile 2 knows how important these first steps can be. Our Roots In Downtown Dayton Networking and seeing how other startup communities were doing...

Misty Kinsey September 13, 2022

How to Use Human Perception to Elevate Design
Design
How to Use Human Perception to Elevate Design

Co-Authored with Marisa Bigelow Table of Contents You’ve Got Content Understanding Human Perception Designing with Intention Connect With Us References You’ve Got Content Early in my career as a designer at America Online (AOL), I worked in content creation where users would read articles that had various banners and ads around the webpage. AOL made money through ads and banners that were meant to provide additional resources for the user or directly sell them something. When done well, the ads were there to support the content on the page. When done poorly, the ads were perceived to be in the...

Michael Heroux July 26, 2022

How you can Accelerate your Data Engineering
Technology
How you can Accelerate your Data Engineering

Table of Contents Why Data Science Is So Important Why Use Dagster?  Improving the Developer Experience Free Resources Why Data Science Is So Important So, your company wants to do data science. They’ve shown a clear need for years now across multiple departments: UX needs to validate their designs by understanding which buttons and widgets are being clicked by users. Finance needs to track a dozen different Key Performance Indicators and it’s getting difficult to manage their inputs. Software Engineering needs to create a “dashboard” from the ten different databases in their microservice architecture. Machine Learning needs to burn money by...

Alex Service May 18, 2022

Mile 2 Wins Award for its Commitment to Diversity, Equity, and Inclusion
Culture
Mile 2 Wins Award for its Commitment to Diversity, Equity, and Inclusion

(Dayton, Ohio) – Mile 2 has earned a 2021 Greater Dayton Workplace Diversity Award. Established in 2006, this award is given to organizations who are strong advocates for diversity and inclusion in the workplace. Mile 2 is the first tech company to win the award. “We are grateful to present the Premier Health Workplace Diversity Award to employers that are committed to the important work of fostering an inclusive work environment,” said Mike Riordan, president and CEO of Premier Health. “We thank Mile 2 for making this critical journey alongside our organization and other businesses in the community. Our collective...

Carlos Portis April 22, 2022

Mile 2 Internships: The Next Iteration
Culture
Mile 2 Internships: The Next Iteration

New for Summer 2022 – we have updated our internship program to provide enhanced support for interns and their mentors. Internships are open now! Table of Contents History How it Works Outcomes Program Updates Apply Now or Share History Mile 2 has established a uniquely collaborative culture in which our day-to-day work involves collectively exploring ideas and generating solutions. Our culture is grounded in core values that foster innovation, generate trust, and build relationships across disciplines. One of our core values, “Success is a Team Effort” inherently applies to our project teams, company operations, and serving our community. One way...

Ashley Wade March 24, 2022

Where are you on the road to commercialization?
Technology
Where are you on the road to commercialization?

The TechGauge tool has been developed to reduce the guesswork in assigning TRL and MRL values and to set the stage for productive conversations between small businesses and investors with respect to the maturity of technologies. Table of Contents Enriching the Conversation Give it a Try In conversations between small businesses and potential investors, the maturity of an idea or a technology is important to establish. Is there a concrete prototype? Has it been tested? Under what conditions? Are the tools for production established and functioning? Knowing where a technology is on the road to commercialization is often an important...

John Flach, PhD February 22, 2022

A New Approach for Evaluating Joint System Performance
Technology
A New Approach for Evaluating Joint System Performance

Developing effective approaches for evaluating joint system performance exemplifies the type of high stakes problems that Mile 2 actively seeks to solve. Table of Contents A Cognitive Systems Engineering Take on Performance Evaluation The Value of a Fresh Approach Connect With Us A Cognitive Systems Engineering Take on Performance Evaluation Networks of humans and “machines” collaborating to achieve common sets of goals in Intelligence Analysis work domains are typically referred to as a joint cognitive system, joint human-AI system, or joint system.  Joint systems performance is very complex, which makes it difficult to measure how added technologies improve or degrade an analysis team’s...

Chris Antonik January 19, 2022

Beyond Dashboards: Supporting Cognitive Work Through Deeper Problem Understanding
Design
Beyond Dashboards: Supporting Cognitive Work Through Deeper Problem Understanding

An effective decision support tool requires deep domain knowledge, understanding of the problem space, and consideration of multiple perspectives while capturing the data relationships that really matter. Table of Contents Understanding Dashboard Implementation Challenges Function Over Form Relationships Put Data into Context Turning Challenges into Tailored Solutions Connect With Us Dashboards—touted as “at-a-glance” decision-support tools that display performance indicators or metrics—sit atop many companies’ current wish lists. These tools convey a promise to help users know more, make decisions faster, better understand organizational status, and meet business goals. Ideally, a dashboard takes complex data sets and transforms them into visualizations...

Lisa Douglas, PhD December 21, 2020

Spatial Conversations in Times of Social Distancing
Technology
Spatial Conversations in Times of Social Distancing

Teleconferencing has become an equalizer in terms of connecting regardless of location, however, it is not a substitute for the organic nature of group conversations that occur in person. Table of Contents Social Conversations A Lesson from Gaming Connect With Us As we shift from the novelty of working from home to the normalization of social distancing in all aspects of life, Mile 2 has started holding social events over teleconferencing. In addition to our regular meetings that have all transitioned to remote, we’ve been doing team lunches, happy hours, music bingo, gaming parties, and more through video calls. The...

Jorge Sánchez April 23, 2020

Cognitive Systems Engineering: Improving Human-Machine Teams
Design
Cognitive Systems Engineering: Improving Human-Machine Teams

Mile 2’s software engineering process is built on the principles of cognitive systems engineering, resulting in a comprehensive focus on the intersection of people, technology, and work. Table of Contents What is CSE? Understanding the Work Conceptual Models Designing Human-Machine Teams Artifacts as Feedback Expanding our Expertise Connect With Us Mile 2 is a unique software design and development company that applies cognitive systems engineering (CSE) expertise to design effective human-machine teams. What is CSE? CSE refers to the process of understanding what humans do—especially when they interact with complex technology—and engineering new solutions based on that knowledge discovery. These...

Marisa Bigelow April 1, 2020

An Alternative Framework for Creating Joint Cognitive Systems
Design
An Alternative Framework for Creating Joint Cognitive Systems

When working with our clients, we take a holistic view of experience to create human-machine systems that work together to achieve the goals of an organization and its users. Table of Contents Meaning Processing An Alternative Framework Endorsements Solving Complex Problems in Healthcare Connect With Us At Mile 2, we do more than build software solutions—we design comprehensive user experiences that help our customers solve complex problems. We accomplish this by focusing on all of the factors that impact experience, exploring the cognitive work involved when connecting people, technology, and work. Meaning Processing Mile 2 senior cognitive systems engineer (CSE)...

John Flach, PhD February 19, 2020

Engaging the Community: How Our Core Values Have Shaped Our Internship Program
Culture
Engaging the Community: How Our Core Values Have Shaped Our Internship Program

Mile 2 strives to build an organization with shared values, and we bring the same to our internship program with the goal of having a positive, long-lasting impact on our community and our people. Table of Contents Supported Autonomy Success is a Team Effort Tangible Results Humble Expertise Connect With Us Just like the organization, Mile 2’s internship program has grown and matured over the past few years. During this time, Mile 2 has developed a collaborative culture that encourages employees to support one another and collectively explore ideas and generate solutions, which fosters innovation and encourages employees to build...

Michael Bowman October 22, 2019

UX Design and Beyond: Shifting the Focus From User-Centered to Use-Centered Design
Design
UX Design and Beyond: Shifting the Focus From User-Centered to Use-Centered Design

Mile 2 is committed to going beyond a user-centered perspective to consider the wider scope reflected in a use-centered framework. Use-centered design focuses on the user, the domain, and the interface and surveys the work domain to identify the field of possibilities or conversely, the constraints that bound the field. Table of Contents A Use-Centered Perspective Implications for UX Design Work Domain Analysis From User to User + Domain Connect With Us A Use-Centered Perspective Twenty-five years ago, Flach and Dominguez (1995) introduced the term “USE-Centered Design.” The goal of that article was to advocate for an expansion of the...

Michael Heroux September 26, 2019

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Mile Two is a Human Machine Teaming Company, working at the intersection of People, Technology, and Work.

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