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July 26, 2022

How to Use Human Perception to Elevate Design

Co-Authored with Marisa Bigelow You’ve Got Content Early in my career as a designer at America Online (AOL), I worked in content

December 21, 2020

Beyond Dashboards: Supporting Cognitive Work Through Deeper Problem Understanding

An effective decision support tool requires deep domain knowledge, understanding of the problem space, and consideration of multiple perspectives while capturing the data relationships that really matter.

April 1, 2020

Cognitive Systems Engineering: Improving Human-Machine Teams

Mile Two’s software engineering process is built on the principles of cognitive systems engineering, resulting in a comprehensive focus on the intersection of people, technology, and work.

February 19, 2020

An Alternative Framework for Creating Joint Cognitive Systems

When working with our clients, we take a holistic view of experience to create human-machine systems that work together to achieve the goals of an organization and its users.

September 26, 2019

UX Design and Beyond: Shifting the Focus From User-Centered to Use-Centered Design

Mile Two is committed to going beyond a user-centered perspective to consider the wider scope reflected in a use-centered framework. Use-centered design focuses on the user, the domain, and the interface and surveys the work domain to identify the field of possibilities or conversely, the constraints that bound the field.