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Program Manger

Mile Two is growing and we are seeking a Program Manger to engage and drive our current and future projects to the next level and champion our customer relationships.

Job Description

A program manager acts as a customer liaison, product advocate, and project manager who helps set the long-term vision and strategy for the product and communicates the strategy to stakeholders and the internal team. They are responsible for managing the product’s progress from start-to-finish and ensuring the end product meets the client’s goals while remaining within the agreed upon scope.

A program manager has five (5) or more years of program management / project management related experience and will report to the Director of Operations.

Day-to-Day Responsibilities

  • Build relationships with stakeholders (client, Mile Two management and project team)
  • Understand client needs to inform the development process and ensure the product will meet client satisfaction
  • Interact frequently with the client to provide progress updates and manage expectations/scope
  • Work with UX lead and tech lead to develop a product plan and requirements
  • Work to keep the product aligned with requirements
  • Write user stories which define features and functionality, guide development, and aid in testing
  • In coordination with the project leads, plan, assign, and manage project-specific tasks; ensure progress is on track and project is delivered on time
  • Track scope and manage change requests to ensure all scope changes are documented
  • Determine when product is ready for final delivery, prepare and submit all contract-required deliverables
  • Test and validate the product’s functionality through each iteration during design and development

What You Need to Bring

  • Experience with project management and requirements development and management
  • Commitment to deliver quality products to clients while balancing the business impact and ROI
  • Ability to manage multiple, diverse projects simultaneously
  • At ease working at all levels of the organization
  • Passionate about usability and quality
  • Comfortable leading internal and external meetings
  • Ability to manage the uncertainty and shifting requirements that come with research-centric projects
  • Curiosity about technology trends
  • An active TS/SCI security clearance is required

If you are interested in joining our team, send your resume to the link below.

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